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ASP Advantage 1993
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The Association of Shareware Professionals Advantage CD-ROM 1993.iso
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ltrbns03.lex
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1991-09-17
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8KB
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161 lines
.TX1 *** APOLOGY - BAD BEHAVIOR AT OR AFTER A MEETING ***********
My behavior at {MTG_LOCATION} {DURING/FOLLOWING} our recent
{MEET_DESCR} meeting was deplorable.
I can assure you that it will not happen again. I was wrong. I
have no excuses. I am very sorry.
.TX2 *** APOLOGY - COLLECTION LETTER CROSSED WITH PAYMENT *******
Thank you for sending your payment on your {BILL_DESCR} bill.
Our collection letters proceed automatically. Occasionally a
payment crosses in the mail. This is obviously what happened in
your case.
Your check, of course, has been properly documented and your
account is currently marked paid in full.
.TX3 *** APOLOGY - DELAYED SHIPMENT *****************************
We are sorry for the delay in making our recent shipment to you
of {PRODUCT_DESCR}.
Due to some unexpected problems, the order could not be filled as
promptly as we had hoped. We trust this has not caused you too
much inconvenience and assure you we will do our best to see that
it does not happen again.
Thank you for your patience.
.TX4 *** APOLOGY - FAILURE TO KEEP AN APPOINTMENT ***************
There is absolutely no excuse for my not meeting with you for
{ENT_DESCR} or at least getting word to you of my inability to do
so. The appointment was written on my calendar but somehow I
thought our meeting was for next {LATER_DAY}.
Please forgive me. I am eager to talk to you and will call
{WILL_CALL} to see if we can arrange a meeting before you leave
town. I will not let you down this time.
.TX5 *** APOLOGY - INCORRECT OR INCOMPLETE SHIPMENT *************
We are sorry for the error we made in our recent shipment to you
of {PRODUCT_DESCR}.
A replacement shipment is being made to correct this error. We
hope, with this shipment, that your order has now been filled to
your satisfaction. If not, please let us know.
Thank you for your patience.
.TX6 *** APOLOGY - UNSATISFACTORY SERVICE PROVIDED **************
We sincerely regret the unsatisfactory service you received from
our {PERSON(S)_DESCR} recently.
As a patron of our establishment, you should know that such
service is not customary and we wish to apologize for it.
Through careful selection and supervision of our employees we try
to see that our customers are taken care of efficiently and
courteously at all times. When this is not the case, we
appreciate having the matter called to our attention.
Thank you for taking the time to write us and we shall try even
harder in the future to give you the kind of service you expect
from our employees.
.TX7 *** APPOINTMENT - CANCELLATION, REQUEST FOR LATER DATE *****
{PERSON_NAME} is away from the office and is not expected back
until {RETURN_DATE}.
I regret that {PERSON_HE/SHE} will be unable to keep your
appointment on {APPT_DATE} as scheduled. Please let me know if
you would like to arrange for another meeting at a later date.
.TX8 *** APPOINTMENT - CANCELLATION, PROPOSAL TO RE-SCHEDULE ****
The prospect of meeting with you at {MEET_PLACE} on {MEET_DATE}
was a very pleasant one for me. I had looked forward to it with
great anticipation. That is the reason I am extremely sorry to
tell you that I will be unable to keep the appointment due to
{EXCUSE_DESCR}.
At the present time, I don't know when I will be available for an
appointment, but if you will check in a few {DAYS/WEEKS/MONTHS}
my secretary will set up another appointment at your convenience.
.TX9 *** APPOINTMENT - CONFLICT REPORTED IN EMPLOYER'S ABSENCE **
{PERSON_NAME} is away from the office and is not expected back
until {RETURN_DATE}.
I have checked {PERSON_HIS/HER} schedule and find that
{PERSON_HE/SHE} has other plans for the date you suggest.
However, I will call your letter to {PERSON_HIS/HER} attention
just as soon as {PERSON_HE/SHE} returns and perhaps you can make
arrangements for another date.
.TX10 *** APPOINTMENT - DELAYED INDEFINITELY DUE TO ABSENCE *****
{PERSON_NAME} is away from the office and is not expected back
until {RETURN_DATE}.
Before {PERSON_HE/SHE} left {PERSON_HE/SHE} indicated that it
would be more convenient to meet with you at some later time.
Will you be good enough to get in touch with us in a few
{DAYS/WEEKS/MONTHS}.
.TX11 *** APPOINTMENT - DELAYED INDEFINITELY REGARDING PROPOSAL *
{PERSON_NAME} is in {PERSON_LOCATION} at this time. Before
{PERSON_HE/SHE} left, however, {PERSON_HE/SHE} indicated that
little could be accomplished by a meeting regarding your proposal
at this time. {PERSON_HE/SHE} asked me to write you suggesting
that consideration of this matter be postponed for a few
{DAYS/WEEKS/MONTHS}.
If you would contact {PERSON_HIM/HER} again in a few
{DAYS/WEEKS/MONTHS}, {PERSON_HE/SHE} anticipates that there may
be an opportunity for more favorable consideration of your
proposal at that time.
.TX12 *** APPOINTMENT - POSTPONED DUE TO EMPLOYER'S ABSENCE *****
{PERSON_NAME} is away from the office and is not expected back
until {RETURN_DATE}. However, before {PERSON_HE/SHE} left,
{PERSON_HE/SHE} indicated {PERSON_HE/SHE} was anxious to get
together with you shortly after {PERSON_HIS/HER} return.
Will you telephone me here at {TELEPHONE_NO} and let me know if
{MEET_DESCR} on {MEET_DATE/TIME} would be convenient for you. If
so, I will make this a definite appointment for you and
{PERSON_NAME} to meet after {PERSON_HIS/HER} return.
.TX13 *** APPOINTMENT - PROPOSED FOR A DEFINITE TIME ************
There are details which {I/WE} would like to discuss with you in
connection with {APPT_SUBJECT}.
How would you like to have {ME/HIM/HER} drop by on {APPT_DATE} at
{APPT_TIME} to visit on this subject. {I/HE/SHE} would enjoy the
opportunity to visit with you and get your reactions on this
matter. If this is not a convenient time, please let {ME/US}
know what time you would prefer {ME/US} to get together.
.TX14 *** APPOINTMENT - PROPOSED WITH TIME FOR IT LEFT OPEN *****
How about meeting with {ME/NAME} some time in the near future to
discuss {APPT_SUBJECT}. {I/HE/SHE} would enjoy getting together
with you and getting your reactions on this matter.
Let {ME/US} know what time would be most convenient for {ME/US}
to call on you and {I/WE} will consider it a definite date.
.TX15 *** APPOINTMENT - REFUSED FOR THE PRESENT TIME ************
Thank you for your letter of {LTRRCVD_DATE}, suggesting that
{WE/YOU&NAME} get together on {APPT_DATE} to discuss
{APPT_SUBJECT}.
Unfortunately, due to an unusually full schedule, {I/HE/SHE} will
not be able to keep any additional appointments at that time.
Will you be good enough to get in touch in a few
{DAYS/WEEKS/MONTHS}, when {I/WE} will be happy to arrange for a
meeting?
.TX16 *** APPOINTMENT - REFUSED INDEFINITELY ********************
Thank you for your letter of {LTRRCVD_DATE}, suggesting that
{WE/YOU&NAME} get together on {APPT_DATE} to discuss
{APPT_SUBJECT}.
Right now {I/WE} do not feel that such a meeting would accomplish
much in the way of results and would rather postpone it until a
later date.
Your interest is appreciated and {I/WE} will be in touch with you
when {I/WE} feel the time is more propitious for a fruitful
meeting.
.TX17 *** APPOINTMENT - REMINDER OF PREVIOUSLY MADE APPOINTMENT *
This is a reminder that we have a {ENT_DESCR} at {ENT_PLACE} for
{ENT_DATE} at {ENT_TIME}. Since we made this date some time ago,
I thought I would jog your memory.
I look forward to seeing you then, as I am sure we will have much
to discuss.
.END ****************** End of LTRBNS03 Text ********************